Reports - Veera

1. We listen

We hear feedback from thousands of people about their experiences every month.

2. We create evidence

We analyse what we hear to find patterns and key issues.

3. We help improve services

We share our findings with decision maker so they can make things better.

Life After Stroke: Experiences of Stroke Survivors and Care in Kirklees and Calderdale

Published 24th September 2026

This report explores experiences of stroke survivors and carers in Kirklees and Calderdale.

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Understanding Experiences of Dementia Care and Support in Kirklees and Calderdale

Published 10th 2026

This report explores experiences of dementia diagnosis, treatment, support, and ongoing care in Kirklees and Calderdale.

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Pharmacy First: What People Told Us

Published 27th April 2026

This report explores awareness and experiences of Pharmacy First across Calderdale and Kirklees, highlighting opportunities to improve access and awareness.

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Healthy Working Life – Research & Mystery Shopping

Published 16th January 2026

Healthwatch Kirklees explored how people find support to stay in work, return, to work, or manage health conditions.

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Digital Access to GP Services

Published 22nd October 2025

This report explores people’s experiences of using digital tools to access GP services across Calderdale and Kirklees.

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Trans and Non-Binary People’s Experiences of GP Care in Kirklees and Calderdale

Published 31st July 2025

This report explores trans and non-binary people’s experiences of GP services, including general healthcare and gender-affirming support.

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Understanding Smoking, Quitting, and Health Inequalities

Published 3rd July 2025

This report explores people’s smoking experiences and what helps them quit, informing future stop smoking support across Kirklees.

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Pulmonary Rehabilitation in West Yorkshire: Understanding People’s Views

Published 14th April 2026

This report explores how residents perceive Pulmonary Rehabilitation and what kind of name would make the service more appealing.

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Ethnically Diverse People’s Experiences of Reablement and Intermediate Care Services

Published 14th October 2024

This report explore views from people from ethnically diverse backgrounds to understand why they would and wouldn’t access intermediate care and reablement.

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Leaving Hospital: Experiences of Those Needing Reablement Support at Home or Intermediate Care

Published 19th June 2024

This reports explores people’s experiences with different hospital discharge pathways.

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Volunteering For All

Published 15th July 2024

Healthwatch Calderdale, in partnership with Accessible Calderdale, spoke to disabled people and organisations to understand how volunteering could be made more accessible.

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Clear Communication Supports Self Care

This reports brings together what people in Kirklees, Calderdale, and West Yorkshire have told us about clinical letters, conversations with services, and digital access.

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Overgate Hospice Engagement Report

Published 18th May 2026

This report is from Healthwatch Calderdale and looks at awareness of Overgate Hospice, experience of care, and views on future services.

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Medequip Feedback Report

Published 29th April 2026

A Healthwatch officer joined a Medequip driver to hear directly from service users and carers about their equipment experiences.

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Opening Doors: Enhancing Hospital Visits For Patients, Visitors, Carers, and Staff

Published 27th November 2024

This report explores views on hospital visiting to help shape future visiting policies at Calderdale Royal Hospital and Huddersfield Royal Infirmary.