Experience Dashboard

A wider picture of people’s experience

Our dashboards aggregate themed and coded insights from:

Healthwatch engagement activity

VCSE partners

Targeted community engagement programmes

Survey data

Friends and family test themes (where available)

Complaints themes (where available)

This information is analysed using structured thematic coding and demographic breakdown to identify patterns, trends, and inequalities across services.

Have a look at our Healthwatch Kirklees and Healthwatch Calderdale dashboard →

Why This Matters

Systems often receive feedback in isolated datasets. The Veera dashboard model:

Identified recurring themes across services

Tracks trends over time

Highlights inequality patterns

Surfaces emerging risks

Supports evidence-based commissioning decisions

Secure Subscription Model

Dashboards are delivered via secure, password-protected access.

Role-based permissions

Anonymised and themed data only

No personally identifiable information displayed

Updated as live data flows allow

Optional quarterly intelligence reports and executive briefings

What Commissioners Receive

  • Tailored dashboards aligned to system priorities
  • Structured coding framework
  • Demographic and inequality breakdown
  • Trend analysis
  • Executive summary report

What Partners Say

A highly professional team who use insight and data in an informative and impactful way, helping us understand trends and priorities across communities.

– System Partner

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